Privacy Policy

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Sigil Scent Inc. (DBA “Sigil”) Privacy Policy covers the collection, use, and disclosure of personal information that you may share with Sigil when you interact in any way with Sigil, including but not limited to making a purchase, subscribing to a program or publication, contacting us by telephone or email or via one of our social media properties, joining as a member, or attending one of Sigil’s virtual or live events.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”). We take this matter very seriously, and have instituted policies and procedures to help protect your privacy as stated herein.


Sigil collects your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, updates, special offers, and events that you might like to hear about.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and your Personal Data.


For Web Behavior Information, Sigil utilizes site analytics technologies on our Website, such as cookies and pixels, to automatically gather and store information related to how you are interacting with our Website.

A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. The cookie holds information a website may need to personalize your experience and to gather website statistical data, such as allowing you to access password-protected regions of our Website or cart contents. It may do so using an anonymous identifier. You can learn more about cookies and how to disable them at

Sigil may use third-party advertising services to serve ads for our Website (including services provided by Facebook and Google Ads) as well as third party analytics services (including Google Analytics) to provide analysis of Website usage and performance information and data collected from visitors to our Website. These companies may employ cookies and/or pixels (also known as action tags or web beacons) to measure advertising effectiveness and web behavior on our Website. Sigil places these tags on our Website and emails. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) website at


When you visit the Site, Google Analytics may automatically collect ‎information ‎from you through the use of Google’s analytics IDs, and Google provides some of this ‎information to us in aggregate and anonymized form. An analytics ID is a specific string of numbers and letters (often ‎called a “character string”) that is assigned to your computer or device but does not ‎name you. The analytics ID allows Google to process usage data of a website, such as ‎date and time of visit, duration of visit, website traffic patterns, “clickstreams,” other ‎similar ‎information about how visitors use a website, ‎the type of web browser used, the ‎operating ‎system/platform a visitor uses, IP address, the ‎websites that referred or ‎linked a user to a ‎website, and your CPU speed.‎ Google Analytics provides information ‎about the use of our Website to us in aggregate form (i.e., data about many Website ‎users combined and not just about you). Some of this data might include the regional ‎location or city of Website users, but again, this data will be in aggregate (and not individual) ‎form. We might use information we receive from Google Analytics to learn how users ‎are using the ‎ Website in general, and to improve the Website. We will not receive the analytics ID ‎assigned to your computer or device that you use to access and use the Website.‎


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


Some cookies are essential for the functioning of our website. If you’d like to opt out of cookies in general, you can learn more about cookies and how to disable them at If you’d like to opt out of our cookies, please send an email to with the email subject “Disable Cookies” and we will get back to you within (5) five business days.

Third-Party Marketing and Analytics Cookies and Pixels:

To opt-out of information collection by our third-party marketing and analytics service providers, please see the following links:


Google Ads:

Google Analytics:

Digital Advertising Alliance:!/

National Advertising Initiative:!/


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


The California Consumer Privacy Act, or CCPA, grants certain rights to California residents with respect to the processing of their personal information. A summary of the rights granted to California residents under the CCPA, and how to exercise such rights, follows below.

Right to Know About Personal Information Collected, Disclosed or Sold:

You have the right to know about the Personal Information that is collected, disclosed or sold. In order to request this information please send an email to with email subject “Data Access Request” and we will respond for identity verification within (5) five business days or you can visit our CCPA Compliance page and complete the necessary form requests.

Right to Deletion of Personal Information:

You have the right to request that your Personal Information be deleted. In order to request this information please send an email to with email subject “Data Deletion Request” and we will respond for identity verification within (5) five business days.

Please note that if you have an account with us and request deletion of your Personal Information, if your deletion request is granted you will no longer have access to or use of that account and all information related to that account will be deleted.

Right to Opt-Out of Sale of Personal Information:

You have the right to request to opt out of the sale of your Personal Information. Under the CCPA, a “sale” means providing Personal Information to a third party for valuable consideration. It does not necessarily mean money was exchanged for the transfer of Personal Information. Sigil does not sell your data for financial compensation and we do not believe that we share your Personal Information in a manner that constitutes a sale under CCPA. Nonetheless, if you would like to exercise your right to opt out of the sale of your Personal Information please visit this page.

Your California Privacy Rights: In addition to the above, and although we do not disclose personal information to third parties for their direct marketing purposes, if you are a California resident, you have the right to request a notice disclosing the ‎categories of personal information we have shared with third parties in the past twelve months for the third parties’ direct ‎marketing purposes. To request a notice, please send an email to with the email subject “Data Notice Request.” We will make every effort to promptly ‎respond to your request.‎


The information collected on the Site may include: Name, Phone, Cell Phone, Email, Address, and IP Addresses.

We use the Information that we collect generally to communicate with you, send you information you opt-in to receive, and reach out to serve you in mutually beneficial ways.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sigil may also collect and use Users’ personal information for the following purposes:

• To improve customer service — The information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience — We may use information in the aggregate to understand how our Users as a group use the products and resources provided on our site.
• To improve our site — We may use feedback you provide to improve our products and services.
• To process payments — We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other site feature — To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails — We may use the email address Users provide to send User information and updates pertaining to their order(s). It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


The Site takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Site uses secure encryption, provided by a third party, on some web pages where credit card information is required. To make purchases from the Site you must use an updated, modern SSL-enabled browser such as Safari, Google Chrome, FireFox, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters, characters and numbers, and make sure you use a secure web browser.


The Site has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. And you can request a copy of your personal information, your product registration history, and your interactions with our sales team by contacting us using the information below.

While Sigil strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee 100% that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others.

If you contact us by e-mail or a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.


We do not sell, trade, or rent Users’ personal identification information to others.

We share your Personal Information with third parties including, but not limited to Service Providers, Vendors, and Strategic Partners, to help us use your Personal Information, as described below.

In such cases, we require our consultants or service providers to protect your information by adopting this Privacy Policy or employing their own comparable Privacy Policy that is at least as protective. We may disclose this information to our third-party service providers directly or they may utilize their own data processing technologies to collect data. These third party consultants and service providers have access to personal information as needed to perform the services they provide to Sigil, but they may not use or disclose the information for any other purposes, including for marketing or other commercial purposes. Information with personal identifiers are shared on a strict need-to-know basis; generally information is shared in aggregated or anonymous forms, including hashed formats.

For example, we use Shopify to power our website. Payment information is processed through Shopify Payments. Shipping information is processed through our warehouse and via the USPS, FedEx, and/or UPS. Please refer to those businesses’ privacy policies for more information on how your personal information may be handled, processed, or retained.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


By using this Site, you represent that you are at least 13 years of age. Sigil is not for children. While we recognize that parents, guardians, or other adults may purchase our products for family use, including use by minors, or may use our website for research, we are not aiming to serve minors. If a person under the age of 13 submits personal information to the Site and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.


When you leave a comment on the the Site or fill out any contact form, we will maintain your Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


In the event that Sigil or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.


By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

This page was last updated on September 27, 2021.